FAQ


PRICING AND BILLING

Am I charged sales taxes?

Sales taxes are charged for orders shipped to New York addresses only.

 

When will my credit card be charged?

Your credit card is charged within 24 hours of placing an order. An order confirmation will be sent via e-mail.

 

ORDER MODIFICATIONS

How do I change quantities or cancel an item in my order?

Please contact our customer service as soon as possible! If the order has not yet been processed, we will modify your order. If the order has already been processed, we offer a generous return policy (please refer to the return policy for more information).

 

SHIPPING

Where does BuyGis.com ship to?

BuyGis.com ships exclusively within the United States.

 

Where does my order ship from?

Orders are shipped from New York.

 

What are my shipping charges?

Shipping charges are free on orders over $99! A flat shipping rate of $10 is charged on orders less than $99.

 

Has my order been shipped?

You will receive a shipment notification along with a tracking number via email (usually the same day or next business day after order has been received).